Privacy Policy

Privacy Policy

Introduction

At https://golden-bilingual-therapy.denvermentalhealthcare.com, we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. Our commitment to privacy aligns with numerous global privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Connecticut Transparency and Accountablity Law (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, tools, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your activities within our apps and services are tracked to provide personalized experiences and improve functionality.
  2. Visiting Our Websites: When you explore our websites, we may collect data about your browsing behavior for analytics purposes.
  3. Communications: We communicate with users via newsletters, emails, phone calls, or SMS messages, and this interaction is subject to this policy.

Personal Data Collection

We gather various categories of personal information, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, such as card details and billing addresses.
  • Financial Information: Financial records related to your interactions with our services.
  • Purchase Information: History of products or services bought through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes.
  • Location Data: Your geographical location when using our apps or visiting our websites.
  • Feedback: Responses provided by users to improve our services and products.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these sites.
  • Product Information: Details about the products or services you show interest in or purchase.

We collect this data through direct user input, interactions with our digital interfaces, and automated technologies like tracking pixels and cookies. Additionally, we may receive personal information from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by websites you visit. We utilize cookies for several reasons:

  • Strictly Necessary: These cookies enable core functionalities of our website or apps, such as keeping you logged in.
  • Preference and Analytics: They store user preferences and provide insights into how our users interact with us, helping us enhance user experience.

Users can manage non-essential cookies through our Cookie Manager, giving them control over their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes cease to exist, we delete or anonymize the data in accordance with applicable laws. Our retention periods are determined by legal requirements, business needs, and industry best practices.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products are not intentionally designed for or marketed to children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access, Rectification, Erasure: You can request access to the data we hold about you, ask for corrections if inaccurate, or request its deletion.
  • Restriction and Portability: In certain circumstances, you can restrict how we process your data or request a portable copy of your information.
  • Objection and Non-Discrimination: You have the right to object to processing based on legitimate interests or to refuse any form of direct marketing. We will not discriminate against you for exercising these rights.

To exercise your privacy rights, please reach out to our dedicated privacy team via the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to data privacy, please contact us: